These Terms of Service ("Terms") govern your use of Press Elevate's services. By using our services, you agree to these terms in full.
1. Service Overview
Press Elevate provides professional media coverage services, securing placements for your business news and announcements across our network of media outlets.
2. Service Packages
We offer two main service packages:
- Core Coverage: Includes 4 guaranteed premium placements plus potential coverage across our broader network
- Elite Global Coverage: Includes guaranteed placements across approximately 400 premium media outlets
- Optional Podcast Network Package: Available as a standalone service or bundle
3. Content Requirements
Your submitted content must be:
- Newsworthy and factually accurate
- Original or properly licensed
- Free from defamatory, harmful, or inappropriate content
- Compliant with all applicable laws and regulations
- Written in clear, professional English
- Within the specified word count limits for your package
- Free from excessive promotional language
- Accompanied by appropriate media assets (if included in package)
4. Service Delivery & Timeline
- Standard processing time: 5-7 business days
- Timeline begins after content approval
- Placement verification provided upon completion
- Coverage report delivered within 24 hours of completion
5. Payment Terms
Payment Requirements
- Full payment required before service initiation
- All prices are in USD
- Secure payment processing through Stripe
Bundle Pricing
- Bundle discounts are non-stackable
- Special offers cannot be combined
- Volume discounts available on request
6. Refund Policy
- Full refund if guaranteed placements cannot be delivered
- No refunds once placement process has begun
- Refund requests must be submitted within 30 days of purchase
- Processing time for approved refunds: 5-7 business days
7. Service Guarantees
We Guarantee
- Placement in specified guaranteed outlets
- Content adherence to outlet guidelines
- Delivery within stated timeframes
- Permanent placements (subject to outlet policies)
Not Guaranteed
- Specific placement positioning
- Duration of content visibility
- SEO impact or ranking improvements
- Social media engagement metrics
8. Intellectual Property
- You retain rights to your submitted content
- You grant us necessary rights to place your content
- We retain rights to our service methodology
- "As Seen In" badges may be used as per guidelines
9. Service Modifications
- We reserve the right to modify our services
- Package contents may change
- Media outlet networks may vary
- Advance notice provided for significant changes
10. Dispute Resolution
Any disputes will be resolved through:
- Initial direct communication
- Formal written complaint process
- Third-party mediation if necessary
11. Contact Information
For questions about these terms:
- Email: alex@presselevate.com
- Response time: Within 24 business hours